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Last updated: 07 December 2025

Konnectiv – Cookies Policy

This Cookies Policy explains how Konnectiv Limited (“Konnectiv”, “we”, “us”, “our”) uses cookies and similar technologies on konnectivgroup.com and within our contractor and client portals.

By continuing to browse or use our website, you consent to our use of cookies as described in this Policy, unless you adjust your preferences or disable cookies in your browser.

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They help websites recognise your device, enhance your browsing experience, improve security, and gather usage information.

We also use technologies similar to cookies, such as:

  • Pixels

  • Web beacons

  • Local storage

  • Session storage

  • Tracking scripts used within secure portal features
     

These operate in a similar way and are treated as cookies in this Policy.

2. Types of Cookies We Use

Konnectiv uses the following categories of cookies:

2.1 Strictly Necessary Cookies

Essential for the website and portal to function properly. These include:

  • Login authentication

  • Session management

  • Security features

  • Load balancing

  • Portal access permissions
     

These cookies cannot be switched off and do not require consent under UK or EU law.

2.2 Functional Cookies

Enable enhanced features and personalisation, such as:

  • Remembering user preferences

  • Saving form progress

  • Supporting community and communication tools
     

If disabled, some functionality may not operate correctly.

2.3 Performance and Analytics Cookies

Help us understand how the site and portals are used, so we can improve usability and performance.

We may use tools such as:

  • Google Analytics

  • Server-side usage logs

  • Third-party analytics platforms
     

Data collected may include:

  • Page views and navigation paths

  • Time spent on pages

  • Device and browser types

  • Error reports

  • Portal usage patterns
     

Analytics cookies require consent where they are non-essential.

2.4 Marketing and Tracking Cookies

Used to:

  • Measure the effectiveness of marketing campaigns

  • Understand user engagement

  • Support permitted advertising activities

  • Track referrals and conversions
     

Konnectiv does not sell advertising space and does not operate behavioural advertising networks, but certain tracking tools may still be used to measure website performance and inbound traffic.

Marketing cookies require explicit consent.

3. Cookies Used in the Portal

Portal areas for contractors and clients may use additional cookies for:

  • Secure authentication

  • Document uploads

  • Messaging or community features

  • Compliance workflows

  • Role matching algorithms

  • Protecting against data scraping or automated misuse
     

These cookies are essential for providing the service and may not be disabled without affecting portal access.

4. Third-Party Cookies

Third parties may set cookies when:

  • Analytics tools run

  • You view embedded content (e.g., video, maps, documents)

  • You interact with external links

  • Portal tools rely on trusted providers (e.g., cloud hosting, verification services)
     

Konnectiv does not control these cookies and recommends reviewing the third parties’ policies.

5. Managing Cookie Preferences

You may manage, block, or delete cookies through:

  1. The cookie banner or preference centre (where available)

  2. Browser settings

  3. Manual deletion of stored cookies
     

Most browsers allow you to:

  • Block all cookies

  • Block third-party cookies

  • Delete cookies on exit

  • Receive alerts before cookies are placed
     

However:

  • Blocking essential cookies may prevent parts of the site or portal from working correctly

  • Preferences may be lost if you delete cookies or use a private browsing mode

6. Legal Basis for Using Cookies

Under UK GDPR, EU GDPR, and PECR:

  • Strictly necessary cookies do not require consent

  • Analytics, functional, and marketing cookies require consent before being stored on your device

  • Consent must be freely given, specific, informed, and revocable
     

Konnectiv uses a compliant mechanism to capture and manage user consent where required.

7. How Long Cookies Are Stored

Cookie duration depends on its type:

  • Session cookies: deleted when you close your browser

  • Persistent cookies: remain until their expiry date or until you delete them

Retention periods vary according to the provider and purpose.

8. Changes to This Cookies Policy

We may update this Policy from time to time to reflect legal, technical, or business changes. Updates will appear on this page with a new “Last updated” date.

9. Contact Us

For questions about this cookies policy, contact:

connect@konnectivgroup.com


+44 20 3996 7669


Konnectiv Limited, The Old Church, 89B Quicks Road, Wimbledon, London, SW19 1EX

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