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Last updated: 07 December 2025

Konnectiv – Privacy Policy

Konnectiv Limited (“Konnectiv”, “we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit konnectivgroup.com or use our contractor or client portals.

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By using our website or portals, you agree to the terms of this Privacy Policy.

1. About Us

Konnectiv Limited
Registered in England and Wales: 16753397
Registered office: The Old Church, 89B Quicks Road, Wimbledon, London, SW19 1EX
Telephone: +44 20 3996 7669
Email: connect@konnectivgroup.com

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Konnectiv is the data controller for information collected through our website and portals.

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For certain candidate or client engagements, Konnectiv may also act as a data processor or joint controller. Where applicable, these roles will be set out in separate contracts.

2. Who This Policy Applies To

This Policy applies to:

  1. Visitors to the public website

  2. Contractors, candidates, and consultants using our portal

  3. Clients and hiring managers using the portal

  4. Community users (posters, message senders, contributors)

  5. Individuals contacting us via forms, email, or telephone

3. Personal Data We Collect

We collect information in the following categories:

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3.1 Information You Provide

This may include:

  • Name, email address, telephone number

  • Employment history, CVs, portfolios, right-to-work documents

  • Certifications, compliance records, background information

  • Login details and account information

  • Messages, posts, and communications within the portal

  • Preferences or settings you select

  • Information submitted through forms or applications
     

3.2 Information Collected Automatically

When you use the website or portal, we may collect:

  • IP address and device information

  • Browser type, operating system, and access times

  • Website usage data and page interactions

  • Portal access logs

  • Cookie and tracking data (see Cookies Policy)
     

3.3 Information From Third Parties

We may receive information from:

  • Background check providers

  • Right-to-work or identity verification services

  • Training or certification providers

  • Clients who share feedback regarding assignments

  • Public sources (e.g., LinkedIn or business networking sites)

4. How We Use Your Personal Data

We process your personal data for the following purposes:

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4.1 To Operate and Improve the Website and Portals

  • Managing user accounts

  • Enabling portal access for contractors and clients

  • Community moderation

  • Security monitoring and fraud prevention
     

4.2 Recruitment and Workforce Management

  • Assessing contractor suitability for roles

  • Sending opportunities that match your skills

  • Introducing candidates to clients

  • Managing onboarding, compliance, and ongoing placement information

  • Communicating with contractors and clients regarding assignments
     

4.3 Business Operations

  • Internal analysis, reporting, and forecasting

  • Service improvement

  • Training internal systems, including AI tools used solely within Konnectiv’s environment (never for external AI training datasets)

  • Contract management
     

4.4 Communication

  • Responding to enquiries

  • Providing updates about your account

  • Sending operational messages regarding ongoing or potential assignments
     

4.5 Legal and Regulatory Compliance

  • Right-to-work checks

  • Record keeping required by law

  • Responding to valid legal requests

5. Lawful Bases for Processing

We rely on one or more of the following legal bases:

  • Consent – e.g., for marketing communications

  • Contractual necessity – to assess suitability, manage assignments, or fulfil obligations to clients

  • Legitimate interests – e.g., running our business, improving services, maintaining security

  • Legal obligation – e.g., compliance with employment or financial regulations
     

Where we rely on legitimate interests, we balance those interests against your rights and freedoms.

6. Sharing Your Data

We may share your information with:

  1. Clients – when assessing your suitability for roles

  2. Third-party providers – such as:

    • Identity verification services

    • IT hosting and cloud service providers

    • Analytics tools

    • Communication and messaging systems

  3. Regulators and legal authorities – where required by law

  4. Trusted partners who support operations (declared within the context of their contribution)
     

We do not sell your personal data.

7. International Transfers

  1. Your data may be transferred outside the UK or EU.
    Where this occurs, Konnectiv ensures appropriate safeguards, such as:

  2. Adequacy regulations

  3. Standard Contractual Clauses

  4. Binding corporate rules

  5. Equivalent mechanisms recognised under UK/EU GDPR

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described, including:

  • Legal obligations

  • Contractual obligations

  • Audit requirements

  • Potential future engagement opportunities
     

You may request deletion of your account or personal data at any time, subject to legal limitations.

9. Security

We implement technical and organisational measures to protect your data, including:

  • Encrypted storage where appropriate

  • Access controls and authentication

  • Monitoring and security reviews

  • Restrictions on internal data access
     

Despite this, no online platform can guarantee complete security. You are responsible for safeguarding your login credentials and accessing the portal securely.

10. Your Rights

Depending on your location (UK or EU), you may have rights to:

  • Access your personal data

  • Request correction or updates

  • Request deletion (the “right to be forgotten”)

  • Request restriction of processing

  • Object to processing based on legitimate interests

  • Withdraw consent (for consent-based processing)

  • Data portability

  • Complain to a supervisory authority
     

To exercise any of these rights, contact:
connect@konnectivgroup.com

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Supervisory authority (UK):
Information Commissioner’s Office (ICO) – ico.org.uk

11. Marketing Communications

We may send marketing communications where you have provided consent or where laws allow us to do so based on legitimate interest.

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You may opt out at any time using:

12. Artificial Intelligence and Data Protection

Konnectiv may use AI technologies for internal tasks such as:

  • Document structuring

  • Matching candidates to roles

  • Operational efficiency
     

We will never:

  • Use your personal data to train public AI models

  • Permit third parties to use your data for external AI training

  • Sell or distribute your personal data to AI developers
     

All AI processing occurs under strict privacy and security controls.

13. Community Features and Messaging

If you use portal community areas or messaging tools:

  • Your posts may be visible to other authorised users

  • You are responsible for the content you share

  • Konnectiv may remove content for moderation, compliance, or safety

  • Abuse, harassment, or inappropriate content is prohibited

14. Cookies and Tracking Technologies

Konnectiv may update these Terms at any time. Changes take effect when posted on the website. Users are encouraged to review them periodically. Continued use constitutes acceptance of the updated Terms.

15. Links to External Websites

Our website may link to external sites.
Konnectiv is not responsible for their privacy practices. You should review their policies separately.

16. Changes to This Policy

We may update this Policy from time to time. Updates will be posted on this page with a revised “Last updated” date. Continued use of the site indicates acceptance of the updated Policy.

17. Contact Us

For questions about this privacy policy, contact:

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connect@konnectivgroup.com


+44 20 3996 7669


Konnectiv Limited, The Old Church, 89B Quicks Road, Wimbledon, London, SW19 1EX

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